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Telephone Skills At Work (Business Skills Express Series)

Telephone Skills At Work (Business Skills Express Series)

by JudithE.Fisher (Author)

  • New

    Paperback 1993

    $15.45
Synopsis

In today's technology-driven business world, there's an essential set of rules for using the telephone successfully. This book goes beyond the basics and explains how to make the telephone a strategic tool for handling complaints, improving customer skills, and more.

$15.45

Quantity

20+ in stock

More Information

Format: Paperback
 Pages: 100
 Publisher: McGraw-Hill Professional
Published: 01 May 1993
ISBN 10: 1556238584
ISBN 13: 9781556238581

Author Bio
Judith E. Fisher, PhD, is President of Education and Training Consultants, Inc., in Riverview, Florida. As a consultant, Dr. Fisher specializes in design, development, and production of education and training materials for the adult learner in business and industry.