by SharonBurton (Author), NeldaShelton (Author)
Uses practical exercises to help readers improve and practice assertiveness skills in everyday work situations. Includes guidelines for resolving conflict and expressing assertive behavior. Part of the Business Skills Express Series.
Format: Paperback
Pages: 100
Publisher: McGraw-Hill Professional
Published: 01 Jun 1993
ISBN 10: 1556238576
ISBN 13: 9781556238574