Total Quality: Executive's Guide for the 1990's (Irwin/Apics Series in Production Management)

by ErnestHuge (Author)

• Used

  Hardcover
  1989

  $10.67

  This ground-breaking book explains not only what you must know, but what you must do to implement the new quality model for success in the 1990s. A valuable hands-on reference with contributions from 15 members of Ernst & Young's Quality Improvement Consulting Group, Total Quality shows how to develop leadership commitment, orchestrate change on every level, measure and reward performances, and more.