The Race Without a Finish Line: Implementing the Integrative Organization (Jossey-Bass Management)

by JeromeP.Finnigan (Author), WarrenH.Schmidt (Author)

• New

  Hardcover
  1992

  $44.16

  A guide to implementing total quality ( the art of continuous improvement with customer satisfaction as the goal ) at any level. The authors identify the basic ingredients that can help organizations develop and keep their focus on quality, and include case examples from award winners.