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Health Care Managers in Transition: Shifting Roles and Changing Organizations (The Jossey-Bass health series)

Health Care Managers in Transition: Shifting Roles and Changing Organizations (The Jossey-Bass health series)

by Gail Scott (Author), WendyLeebov (Author)

  • New

    Hardcover 1990

    $90.94
Synopsis

The Changing Role of Health Care Managers

A valuable guide that helps health care managers redefine theirresponsibilities so they can function more effectively in thisdramatically evolving industry. The authors identify and describethe ten key role shifts
that are part of making the transition to a new, more dynamicstyle of leadership. Filled with questionnaires and step-by-stepguidelines, this hands-on tool offers sound insights andnuts-and-bolts advice.

$90.94

Quantity

2 in stock

More Information

Format: Hardcover
 Pages: 232
 Publisher: Jossey Bass
Published: 07 Sep 1990
ISBN 10: 1555422489
ISBN 13: 9781555422486

Author Bio
WENDY LEEBOV is currently associate vice president of human resources for the Albert Einstein Healthcare Network in Philadelphia, where she is responsible for organizational learning and performance enhancement strategies.Previously, WAndy was founder and president of the Einstein Consulting Group, a subsidiary of Albert Einstein Healthcare Network that received international recognition for leadership and expertise on service and quality improvement stategies in health care. WAndy is a nationally recognized speaker, author, and consultant, having written five books on service and quality improvement, including Service Quality Improvement: The Customer Satisfaction Strategy for Health Care and Healthcare Managers in Transition (with Gail Scott), and Patient Satisfaction: A Guide to Practice Enhancement (with Gail Scott and Michael Vergare, MD). WAndy has her BA degree from Oberlin College, as well as her master's and doctoral degrees in education from the Harvard Graduate School of Education.