by Kanter (Author), Mirvis P H (Author)
Provides a comprehensive analysis of cynicism in the workforce and tells how to identify and successfully combat it in organizations. Offers case studies of companies ranging from Ben and Jerry's Ice Cream to Unisys and Caterpillar Tractor to show how businesses of all types and sizes can effectively rebuild trust and restore confidence in organizational life.
Format: Hardcover
Pages: 356
Edition: 1
Publisher: John Wiley & Sons
Published: 14 Apr 1989
ISBN 10: 1555421504
ISBN 13: 9781555421502