by Andrew Burgess (Author), Leslie Willcocks (Author), Mary Lacity (Author)
Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research. Based on the authors' deep understanding of the evolution of ITO and BPO, and their experiences of sourcing LSO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractual governance, as well as predicting the trends that will come to shape the LSO market.
Format: Hardcover
Pages: 224
Publisher: A&C Black Business Information and Development
Published: 27 Feb 2014
ISBN 10: 147290639X
ISBN 13: 9781472906397
Book Overview: As a market estimated to be worth $2.4 billion globally and growing rapidly, all legal firms and in-house counsels will need to consider the opportunities and risks afforded by Legal Services Outsourcing (LSO).