by Andy Priestner (Editor), Matt Borg (Editor)
How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? Are you engaged in user research beyond traditional surveys?
Format: Illustrated
Pages: 220
Edition: 1
Publisher: Routledge
Published: 23 May 2016
ISBN 10: 147248472X
ISBN 13: 9781472484727