User Experience in Libraries: Applying Ethnography and Human-Centred Design

by Andy Priestner (Editor), Mr . Matthew Borg (Editor)

• New

  Illustrated
  2016

  $161.51

  How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? This title demonstrates how user experience research can be conducted on a large or small scale, and more.