Hospitality Supervision and Leadership Level 3

by David Foskett (Author), Gary Farrelly (Author), David Foskett (Author), Gary Farrelly (Author), Lindsay Steele (Author), Patricia Paskins (Author), Ketharanathan Vasanthan (Author)

• Used

  Illustrated
  2015

  $27.21

  Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource

  Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship.
  - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources
  - Develops understanding of the assessment requirements with clear explanations of all criteria
  - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities
  - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding