Managing Difficult People in a Week (Teach Yourself)

by David Cotton (Author)

• Used

  Paperback
  2014

  $4.05

  Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.

  This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Managing Difficult People In A Week is your fastest route to success:

  Sunday: Understanding and preventing difficult behaviour
  Monday: Developing your skills for managing difficult people
  Tuesday: More advanced skills for managing difficult people
  Wednesday: Managing specific types of difficult behaviour
  Thursday: Feedback that works and critical converstions
  Friday: Managing conflict
  Saturday: Getting support and escalating issues

  ABOUT THE SERIES
  In A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.

• New

  Paperback
  2014

  $11.47

  Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.

  This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Managing Difficult People In A Week is your fastest route to success:

  Sunday: Understanding and preventing difficult behaviour
  Monday: Developing your skills for managing difficult people
  Tuesday: More advanced skills for managing difficult people
  Wednesday: Managing specific types of difficult behaviour
  Thursday: Feedback that works and critical converstions
  Friday: Managing conflict
  Saturday: Getting support and escalating issues

  ABOUT THE SERIES
  In A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.