Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA)

by Joe Zhu (Contributor), H. David Sherman (Author)

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2014
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Format: Paperback
Pages: 352
Edition: 2006
Publisher: Springer
Published: 20 Nov 2014
ISBN 10: 1461498058
ISBN 13: 9781461498056

Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA)

New

$115.04

$115.04

More Information