Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality: 139 (International Series in Operations Research & Management Science)

Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality: 139 (International Series in Operations Research & Management Science)

by Evangelos Grigoroudis (Author), Yannis Siskos (Contributor)

$238.70

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10 in stock

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Format: Paperback
Pages: 328
Edition: 2010
Publisher: Springer
Published: 25 Feb 2012

ISBN 10: 1461425026
ISBN 13: 9781461425021