by KarenMannering (Author)
The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. In just 96 pages, Dealing with Difficult People Easliy shows you how to deal with an unpleasant but unavoidable aspect of working life that can have a major impact on your career and wellbeing, including knowing how to define and deal with a difficult person in any work relationship and how to understand yourself and deal with difficult aspects of your own personality. IDENTIFY DIFFICULT TYPES READ BODY LANGUAGE UNDERSTAND YOURSELF COMMUNICATE EFFECTIVELY BUILD BETTER RELATIONSHIPS
Format: Paperback
Pages: 96
Publisher: Hodder Education
Published: 25 Mar 2011
ISBN 10: 1444123025
ISBN 13: 9781444123029