Smiling Down the Line: Info-Service Work in the Global Economy (Studies in Comparative Political Economy and Public Policy)

Used
Paperback
2009
$111.76

Smiling Down the Line theorizes call centre work as info-service employment and looks at the effects of ever-changing technologies on service work, its associated skills, and the ways in which it is managed.

Synopsis

Smiling Down the Line theorizes call centre work as info-service employment and looks at the effects of ever-changing technologies on service work, its associated skills, and the ways in which it is managed.

$111.76

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1 in stock

More Information

Format: Paperback
Pages: 352
Publisher: University of Toronto Press
Published: 12 Sep 2009
ISBN 10: 1442609818
ISBN 13: 9781442609815

Smiling Down the Line: Info-Service Work in the Global Economy (Studies in Comparative Political Economy and Public Policy)

Used

$111.76

Synopsis

$111.76

More Information