Service Design and Delivery (Service Science: Research and Innovations in the Service Economy)

Service Design and Delivery (Service Science: Research and Innovations in the Service Economy)

by Glenn Parry (Editor), Mairi Macintyre (Editor), JannisAngelis (Editor)

Synopsis

This inclusive overview of the increasingly important role played by the service industry focuses on the development of the various processes employed by service organizations as well as exploring the links between service management and products.

$152.46

Quantity

20+ in stock

More Information

Format: Hardcover
Pages: 191
Edition: 1st Edition.
Publisher: Springer
Published: 07 Apr 2011

ISBN 10: 1441983201
ISBN 13: 9781441983206