by PeterT.Davis (Author), WilliamBentley (Author)
Presents the concepts, methodologies, and tools of Lean and Six Sigma for IT projects. This work explains how IT governance frameworks such as COBIT and ITIL serve as a departure point rather than a destination. It also describes how Lean and Six Sigma can be used together to move the mean and reduce variability around the mean.
Format: Hardcover
Pages: 288
Edition: 1
Publisher: CRC Press
Published: 25 Sep 2009
ISBN 10: 143980379X
ISBN 13: 9781439803790