by Andrew Sanchez (Author), Andrew Sanchez (Author), Karen Sleeth (Author)
This book provides 101 pieces of advice on the topic of technical support along with actual examples, which readers can use immediately to improve their technical support career. It can also be read randomly and does not require cover to cover reading.
Format: Paperback
Pages: 286
Edition: 1st ed.
Publisher: Apress
Published: 06 Jan 2010
ISBN 10: 1430225475
ISBN 13: 9781430225478