MCDST 70-272: APPLICATIONS ON MS WINDOWS XP OPERATING SYSTEM

MCDST 70-272: APPLICATIONS ON MS WINDOWS XP OPERATING SYSTEM

by RonCarswell (Author)

Synopsis

Students will master the objectives for the new Microsoft Desktop Support Technician exam #70-272 using an approach created specifically for them. Their learning will be enhanced with extensive end-of chapter exercises and hands-on projects with a free MeasureUp test preparation CD included with the text.

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More Information

Format: Paperback
Pages: 664
Edition: 1
Publisher: Delmar Publishing
Published: 24 Apr 2008

ISBN 10: 1423903218
ISBN 13: 9781423903215

Media Reviews
1. Introduction to Supporting Users 2. Overview of Microsoft User Applications 3. Resolve Issues Related to Operating System Customization 4. Configure User-Related Issues 5. Configure and Troubleshoot Internet Explorer and Outlook Express 6. Install Microsoft Office 2003 7. Configuring and Troubleshooting Operating System Features 8. Resolving Issues Related to Office Application Usage 9. Configure, Customize, and Migrate to Outlook 10. Configure and Troubleshoot Devices and Connectivity 11. Resolve Folder and File Issues 12. Configure Application Security 13. Manage Office Application Updates and Upgrades Practice Exam
Author Bio
Mr. Ron Carswell has more than 20 years of computer experience with both small and large organizations. Mr. Carswell holds a bachelor's degree in business administration from the University of Texas and a master's degree in business administration from Baylor University. He has received A+, Network+, CTT+, MCSA, MCSE, CCNA, and MCDST, MCITP, and MS:Server Virtualization with System Center certifications. He is currently a professor emeritus at San Antonio College, where he teaches MCSA, and MS:Server Virtualization certification courses. Mr. Carswell has written numerous textbooks for Course Technology and Cengage Learning. In addition, Mr. Carswell authored TEST DRIVE THE MICROSOFT PRIVATE CLOUD for Cengage PTR.