Harvard Business Review on Increasing Customer Loyalty

New
Paperback
2011
$15.55

How do you keep your customers coming back - and get them to bring others? This collection of HBR articles helps you: turn angry customers into loyal advocates; get more people to recommend you; boost customer satisfaction by satisfying your employees; and, focus on profitable customers - whether they're loyal or not.

Synopsis

How do you keep your customers coming back - and get them to bring others? This collection of HBR articles helps you: turn angry customers into loyal advocates; get more people to recommend you; boost customer satisfaction by satisfying your employees; and, focus on profitable customers - whether they're loyal or not.

$15.55

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1 in stock

More Information

Format: Paperback
Pages: 240
Publisher: Harvard Business School Press
Published: 01 Apr 2011
ISBN 10: 1422162524
ISBN 13: 9781422162521

Harvard Business Review on Increasing Customer Loyalty

New

$15.55

Synopsis

$15.55

More Information