by HarvardBusinessSchoolPress (Author)
In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement initiative, including how to: -Plan a business process improvement initiative -Analyze and redesign a current process that needs improvement -Obtain the resources needed to change a process -Develop a systematic approach for creating and implementing change
Format: Paperback
Pages: 112
Publisher: Harvard Business School Press
Published: 01 Aug 2011
ISBN 10: 142212973X
ISBN 13: 9781422129739