Customer Satisfaction Planning

New
Hardcover
2008
$40.27

Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle in mind, this book presents a progressive, cost-cutting efficiency system that builds on material requirement planning and enterprise resource planning to facilitate improved customer satisfaction.

Synopsis

Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle in mind, this book presents a progressive, cost-cutting efficiency system that builds on material requirement planning and enterprise resource planning to facilitate improved customer satisfaction.

$40.27

Quantity

1 in stock

More Information

Format: Hardcover
Pages: 120
Edition: 1
Publisher: Productivity Press
Published: 06 Oct 2008
ISBN 10: 1420083813
ISBN 13: 9781420083811

Customer Satisfaction Planning

New

$40.27

Synopsis

$40.27

More Information