Lean Six Sigma for the Office (Resource Management)

Lean Six Sigma for the Office (Resource Management)

by JamesWilliamMartin (Author)

Synopsis

Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. This work presents modifications that can be deployed in offices, particularly those offices involved with global operations. It instructs managers on how they can improve operational efficiency and increase customer satisfaction.

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More Information

Format: Hardcover
Pages: 348
Edition: 1
Publisher: CRC Press
Published: 30 Oct 2008

ISBN 10: 1420068792
ISBN 13: 9781420068795