by Christine B . Tayntor (Author)
Explains Six Sigma concepts and their application, maps Six Sigma concepts and tools to various aspects of system development, and proposes the use of Six Sigma tools to evaluate and improve the overall performance of the IT department. This book introduces Design for Six Sigma and illustrates when and how its tools and techniques can be used.
Format: Illustrated
Pages: 486
Edition: 2
Publisher: Routledge
Published: 27 Mar 2007
ISBN 10: 1420044265
ISBN 13: 9781420044263