Cases in Operations Management: Building Customer Value Through World-Class Operations (The Ivey Casebook Series)

Cases in Operations Management: Building Customer Value Through World-Class Operations (The Ivey Casebook Series)

by RobertD.Klassen (Editor), LarryJ.Menor (Editor)

Synopsis

The cases illustrate basic concepts while expanding students' understanding of economic, political and cultural concerns that must be interwoven into such key areas as process design, quality and supply chain management.

$113.70

Quantity

10 in stock

More Information

Format: Paperback
Pages: 440
Edition: illustrated edition
Publisher: Sage Publications, Inc
Published: 07 Sep 2005

ISBN 10: 1412913713
ISBN 13: 9781412913713