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Measuring ITIL: Measuring, Reporting and Modeling - The IT Service Management Metrics That Matter Most to IT Senior Executives

Measuring ITIL: Measuring, Reporting and Modeling - The IT Service Management Metrics That Matter Most to IT Senior Executives

by RandyA.Steinberg (Author)

$45.91

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3 in stock

More Information

Format: Paperback
 Pages: 154
 Publisher: Trafford Publishing
Published: 02 Aug 2006
ISBN 10: 1412093929
ISBN 13: 9781412093927