by JohnHughes (Author)
Trains the students to use the telephone confidently and effectively in the course of their work. In addition to teaching language common to business phone calls, this work prepares students for dealing with specific situations in the business context in which they operate.
Format: Paperback
Pages: 96
Publisher: Macmillan Education
Published: 21 Mar 2006
ISBN 10: 1405082216
ISBN 13: 9781405082211