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The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference

The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference

by Claes Fornell (Author)

$4.35

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More Information

Format: Hardcover
 Pages: 256
 Publisher: Palgrave Macmillan
Published: 01 Feb 2008
ISBN 10: 1403981973
ISBN 13: 9781403981974