Concierge Confidential

New
Paperback
2012
$14.59

Want two orchestra tickets to the latest Broadway hit? Call Fazio. Or a bathtub full of melted chocolate to impress your girlfriend? That's right. Call Fazio. He began his career as the harried assistant to an L.A. casting agent ( What do you mean Charlie Sheen called and you didn't tell me?! ) and used what he learned to become a concierge at New York City's Intercontinental Hotel. In this delightful tell-all, Fazio reveals what people really do, what they need , what they want to hide, what they will pay for (and what they won't - Oops, I must have rolled over on the remote and it turned on the payporn. Could you take it off my bill? ). And it's all rounded out with great insider tips on how to get the service you want.

Synopsis

Want two orchestra tickets to the latest Broadway hit? Call Fazio. Or a bathtub full of melted chocolate to impress your girlfriend? That's right. Call Fazio. He began his career as the harried assistant to an L.A. casting agent ( What do you mean Charlie Sheen called and you didn't tell me?! ) and used what he learned to become a concierge at New York City's Intercontinental Hotel. In this delightful tell-all, Fazio reveals what people really do, what they need , what they want to hide, what they will pay for (and what they won't - Oops, I must have rolled over on the remote and it turned on the payporn. Could you take it off my bill? ). And it's all rounded out with great insider tips on how to get the service you want.

$14.59

Quantity

10 in stock

More Information

Format: Paperback
Pages: 288
Publisher: St Martin's Griffin
Published: 04 Apr 2012
ISBN 10: 1250002737
ISBN 13: 9781250002730

Media Reviews

A hilarious peek at the tricky situations a caretaker at a top New York hotel finds himself in. --Harper's Bazaar

There's a little bit of con in concierge. It's our job. --Michael Fazio in Entertainment Weekly

A juicy, compulsively readable ... tell-all book...How many memoirs manage to be both a quintessential show bizy beach read and a text that should be taught in every business school in the country? --Connecticut Post

Author Bio

MICHAEL FAZIO is a partner in Abigail Michaels Concierge, Manhattan's premier concierge business, serving almost 20,000 condominiums, hotels and private clients. He has been featured in a wide variety of publications, including The New York Times, The New York Post and Crain's New York Business, and is a recurring guest on ABC's The View. He lives in New York City.

MICHAEL MALICE is the co-author of Made in America: the Most Dominant Champion in UFC History, a New York Times bestseller, and the subject of Harvey Pekar's Ego & Hubris. He lives in Brooklyn.