by Anne Graham (Author), Anne Graham (Author)
Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry. Approaching management topics from a strategic and commercial perspective, rather than from an operational and technical viewpoint, the book provides an innovative insight into the processes behind running a successful airport. This fifth edition has been fully revised and updated to reflect the many important developments in the management of airports including:
* New content on: evolving airline models and implications for airports, self-connection, digital marketing, sensor and beacon technology, policy decisions and economic benefits, and climate change adaptation.
* Updated and expanded content on: airport privatisation, economic regulation, technology within the terminal, non-aeronautical innovations, service quality and the passenger experience.
* New and updated international case studies to show recent issues and theory in practice. Updated case studies from emerging economies such as China, India, and Brazil.
Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.
Format: Paperback
Pages: 450
Edition: 5
Publisher: Routledge
Published: 05 Jun 2018
ISBN 10: 113828534X
ISBN 13: 9781138285347
`Professor Anne Graham provides an integrated and thought-provoking treatment of all major contemporary challenges in airport management at an international level. Now in its fifth, fully revised edition, Managing Airports is not just a textbook but an essential point of reference to all those involved in aviation from an academic, professional or even governmental perspective.' Andreas Papatheodorou, University of the Aegean, Greece
`Current relevant challenges facing airport management are thoroughly investigated in this book. Moreover, numerous real-life case studies give an international and diverse view of airport management for students and practitioners alike.' Franziska Kupfer, University of Antwerp, Belgium