Reputation Economics: Why Who You Know is Worth More Than What You Have

Reputation Economics: Why Who You Know is Worth More Than What You Have

by JoshuaKlein (Author)

Synopsis

As the internet has increasingly become more social, the value of individual reputations has risen, and a new currency based on reputation has been created. This means that not only are companies tracking what an individual is tweeting and what sites they spend the most time on, but they're using this knowledge to predict the consumer's future behavior. And a world in which Target knows that a woman is pregnant before she does, or where a person gets a job (or loses one) based on his high school hijinx is a scary one indeed. This is all currently happening online already. Welcome to the age of Reputation Economics: -Where Avis is currently discounting car rentals based on Twitter followers -Where Carnival Cruise Lines are offering free upgrades based on a Klout score -Where Amazon and Microsoft are a short way away from dynamically pricing their goods based on a consumer's reach and reputation online -Where Klout scores are being used to vet job applications The value of individual reputation is already radically changing the way business is done.

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More Information

Format: Hardcover
Pages: 256
Publisher: Palgrave Macmillan
Published: 03 Dec 2013

ISBN 10: 1137278625
ISBN 13: 9781137278623

Media Reviews
'It is Klein's view that we have to stop thinking of money as the only way to exchange value...Progressive organisations know how important reputation is. It's the new mechanism of exchange... I welcome the possibility Klein puts before us of a new era of exchange in which reputation, rather than money, is the strongest currency of all' - Management Today
Author Bio
Joshua Klein is an internationally known technology expert who studies systems, from computer networks and institutions to consumer hardware. His recent projects have included an acclaimed new television series on the history of innovation on the National Geographic Channel, called The Link, one of the most watched TED videos of all time (about vending machine to train crows to exchange found coins for peanuts) and the development of a cell phone application to create a virtuous cycle of education and employment in South Africa. His work has appearedinThe New York Times,Wired,O Magazine, and The Harvard Business Review.Hehas made appearances on MSNBC, NPR, and has spoken at conferences from TED to Davos, and presented in front of organizations ranging from the State Department to the Young Presidents Organization Global Leadership Congress, to Microsoft to Amazon. He lives in New York City.