The No1 Ethical retailer for Books, CD’s, DVD’s & Games
30 Day Refund Guarantee

Beyond The Call: Why Some of Your Team Go the Extra Mile and Others Don't Show

Beyond The Call: Why Some of Your Team Go the Extra Mile and Others Don't Show

by Marc Woods (Author)

  • Used

    Paperback 2012

    $4.28

  • New

    Paperback 2012

    $20.48
Synopsis

Why some team members go the extra mile while others don't--and how to get more out of everyone Business leaders know that some members of their teams go above and beyond while others get by doing the bare minimum. The question on everyone's lips is how to turn every member of your organization into a top performer. Beyond the Call uses case studies, the real-world stories of real managers, and groundbreaking research from NYU's Stern School of Business, to answer important questions about performance and offer real solutions for building high-performing organizations and teams. This book will show you how to coax every member of you team to do more, leaving behind mediocrity for excellence. 'Beyond the Call addresses a topic that goes to the very heart of what makes organisations successful in the 21st Century...this book provides a useful framework to help managers understand more about the discretionary effort. Beyond the Call outlined discretionary effort principles that all managers should benefit from adopting' Jonathan Emms, Head of Primary Care, Country Lead, Pfizer UK

$4.28

Save:$14.77 (78%)

Quantity

1 in stock

More Information

Format: Paperback
 Pages: 216
 Edition: 1
 Publisher: Wiley
Published: 07 Dec 2012
ISBN 10: 1119962587
ISBN 13: 9781119962588

Media Reviews
this book will show you how to coax every member of your team to do more, leaving behind mediocrity for excellence (Ulster Business, December 2012) an exhaustive examination of how managers can foster unity and motivate effectively. (People Mnaagment, January 2013) .a useful examination .what s new is the analysis of the difference between employee engagement and discretionary effort (Supply Management, February 2013) 'Well worthwhile for anyone involved in talent management or the leadership teasm. (Finanicial Adviser, June 2013) I loved this book: it is well written, well-structured and contains much that will interest both newly appointed managers and those who have been in the role for some time. (Trainingzone.co.uk, July 2013)
Author Bio

Marc Woods was a member of the British swimming team for 17 years winning 33 international medals. His left leg was amputated below the knee when he was 17 and he has gone on to these extraordinary achievements despite this. He was a founding member of the British Athletes Council and serves on the Board of the Youth Sport Trust. He now runs works extensively with individuals, teams and global businesses, encouraging them to develop best practice within their given areas of interest.
Approximately 25,000 people each year watch him deliver his inspirational presentations. His current client list includes Barclays, BMW, BP, Ceridian, Department for Criminal Justice, Department for Work & Pensions, Ernst & Young, Exxon Mobil, Goldman Sachs, GSK, Home Office, IBM, Johnson & Johnson, Lloyds TSB, Novartis, National Probation Services, Natwest, Pfizer, Royal Mail, RBS, Sage, SAB Millar, Univar, UnumProvident, Visa and Zurich.
Marcs also runs SladenWoods a development consultancy running programmes to bring about improvements in performance, developing inspirational leaders, building high performing teams and accelerating organisational change.