by Matthew Wride (Author), Kerry Patterson (Foreword), Tracy Maylett (Author)
Ever notice how companies with the best service also have the happiest employees? That s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX.
Format: Illustrated
Pages: 240
Edition: 1
Publisher: Wiley
Published: 24 Mar 2017
ISBN 10: 1119294185
ISBN 13: 9781119294184