Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations (Wiley and SAS Business Series)

by Matti Kurvinen (Author), Maximilian Kammerer (Foreword), D. N. Prabhakar Murthy (Author), Ilkka Töyrylä (Author)

• New

  Hardcover
  2016

  $42.96

  Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations.