Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy

by Lori Bocklund (Author), Dave Bengtson (Author)

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Paperback
2002
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Format: Paperback
Pages: 375
Publisher: ICMI Press (International Customer Management
Published: Jun 2002
ISBN 10: 0970950780
ISBN 13: 9780970950789

Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy

Used

$21.02

$21.02

More Information