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Call Center Forecasting and Scheduling : The Best of Call Center Management Review

Call Center Forecasting and Scheduling : The Best of Call Center Management Review

by Brad Cleveland (Author), Gerry Barber (Author), Gordon Mc Pherson (Author)

$6.71

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1 in stock

More Information

Format: Paperback
 Pages: 104
 Publisher: Call Center Press
Published: Sep 2000
ISBN 10: 0965909360
ISBN 13: 9780965909365