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Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment

Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment

by Brad Cleveland (Author), Brad Cleveland (Author), Julia Mayben (Author)

$3.47

Save:$33.91 (91%)

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More Information

Format: Paperback
 Pages: 281
 Publisher: Call Center Pr
Published: 01 Jan 1997
ISBN 10: 0965909301
ISBN 13: 9780965909303