by WillKaydos (Author)
Managers, quality professionals and educators tell us this is the best book they've read on quality improvement. It gets to the heart of the subject using easy terms. This book picks up where The Goal leaves off, explains the process of quality and productivity improvement and provides a plan to make it happen. An ideal selection for everyone from front-line supervisors to CEOs.
Format: Hardcover
Pages: 284
Edition: 1st Edition
Publisher: Productivity Press
Published: Dec 1991
ISBN 10: 0915299984
ISBN 13: 9780915299980