by PegNeuhauser (Author)
When the marketing department complains about the production staff, or the sales force makes promises customer service says it can't deliver, this is tribal warfare -- those interdepartmental conflicts that form one of the biggest and most costly productivity problems in organizations.
Format: Paperback
Pages: 240
Edition: New edition
Publisher: Longman Higher Education
Published: 31 Dec 1990
ISBN 10: 0887304443
ISBN 13: 9780887304446