Concurrent Marketing: Integrating Product, Sales and Service

Concurrent Marketing: Integrating Product, Sales and Service

by Frank V . Cespedes (Author)

Synopsis

Concurrent Marketing examines certain key interfaces that exist between sales, marketing, and customer service. Shows how the field sales force serves as a crucial link in organizing and implementing marketing efforts, examines issues that can impede effective integration of the three groups, and provides specific examples of how different companies address these issues as they move toward interdependence.

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More Information

Format: Hardcover
Pages: 336
Publisher: Harvard Business School Press
Published: 01 Sep 1995

ISBN 10: 0875844448
ISBN 13: 9780875844442