The Manager's Pocket Guide to Dealing with Conflict (Manager's Pocket Guide Series)

by LoisB.Hart (Author)

• New

  Paperback
  1999

  $19.86

  Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing and escalating, and apply conflict resolution techniques.