The Mediator's Handbook

The Mediator's Handbook

by Friends Conflict Resolution Programs (Author), Eileen Stief (Author), Jennifer E. Beer (Author)

Synopsis

Provides a time-tested, flexible model for effective mediation in diverse environments and situations. Completely revised, this new, expanded edition provides a clear overview of mediation and conflict; a large 'Toolbox' section that details the skills and approaches used by professional mediators; and a final section that looks at informal mediation. A valuable resource for all working in corporations, government agencies, community organisations and schools.

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Quantity

3 in stock

More Information

Format: Paperback
Pages: 176
Edition: 3Rev Ed
Publisher: New Society Publishers
Published: 13 Aug 1997

ISBN 10: 0865713596
ISBN 13: 9780865713598

Author Bio
Jennifer E Beer is the author of the original Mediator's Handbook and helped develop Friends Conflict Resolution Programs' well-known mediation training course. She is the founder of JB Intercultural Consulting. Eileen Stief created FCRP's mediation program and training course 20 years ago. She is now a partner in PennACCORD Associates, a firm specialising in dispute resolution and conflict management. She is co-author of FCRP's School Mediation Trainer's Manual. Friends Conflict Resolution Programs is a program of the Philadelphia Yearly Meeting of the Religious Society of Friends (Quakers) and is one of the longest-running mediation programs in the United States.