by Mary Hartley (Author)
A guide to conflict resolution and anger management with a work focus for anyone involved in situations of potential conflict. The book uses case-histories, questionnaires, personal assessment and action plans to tackle the problem in practical ways. The latest techniques in anger management are used to help people understand and solve their problems, whether they wish to tackle their own anger, or whether they suffer from their colleague's temper.
Format: Paperback
Pages: 144
Publisher: Sheldon Press
Published: 24 May 2002
ISBN 10: 0859698564
ISBN 13: 9780859698566