by TerryGillen (Author)
How many of your attempts to influence others pass Terry Gillen's TSR Test (That Sounds Reasonable)? This work, originally published as Positive Influencing Skills , is now updated and revised, showing the reader how to get what they want easily and effectively. It examines: how to overcome bad behavioural habits; persuading, probing and listening - the behaviours people value and how you can use them; how to understand body language; how to influence groups of people; constructive criticism; handling people who cause delays; and how to resist other people's attempts to manipulate you.
Format: Paperback
Pages: 186
Edition: New
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Published: 18 Oct 1999
ISBN 10: 0852928017
ISBN 13: 9780852928011