The Disciplinary Interview (Training Extras S.)

by Alan Fowler (Author)

• Used

  Paperback
  1996

  $4.94

  Progressive training programmes not only equip managers with basic skills and competencies, but deploy innovative, wide-ranging learning strategies to ensure continuous development. Specifically designed as flexible support material, Training Extras provides a simple framework to structure learning. This comprehensive series covers all the crucial skill areas for the first-time manager or supervisor, providing: the key issues in an easy-to-read style; diagrams, models and charts for clarity and quick reference; helpful starting points to build confidence and encourage hands-on practice; practical advice and tips based on real-life management issues and examples. The books should be useful as a quick reference update for busy practitioners and provide suitable study material up S/NVQ Level 4. This title should ensure that readers adopt the correct procedures, conduct productive interviews, and manage the outcome with confidence. It offers step-by-step guidance on the whole process, including: understanding the legal implications; investigating the facts; presenting the management case; probing the employee's case; probing the employer's case; diffusing conflict through skilful listening and questioning; distinguishing between conduct and competence; and weighing up the alternatives - dismissing or dropping the case, disciplining and improving performance through counselling and training. The price is for a minimum order of three books from the series, firm sale.

• Used

  Paperback
  1998

  $3.42

  The Disciplinary Interview will ensure you adopt the correct procedures, conduct productive interviews and manage the outcome with confidence. It offers step-by-step guidance on the whole process, including: understanding the legal implications - investigating the facts - presenting the management case - probing the employee's case - diffusing conflict through skilful listening and questioning - distinguishing between conduct and competence - weighing up the alternatives - dismissing or dropping the case; disciplining and improving performance through counselling and training.