by TonyMales (Author)
The aims of this book are to: guide primary care professionals in the appropriate use of the telephone when speaking with patients, carers and colleagues; raise awareness of the limitations of telephone communication, and improve the accuracy of triage, diagnosis and advice-giving.
Format: Paperback
Pages: 191
Publisher: Royal College of General Practitioners
Published: 01 Apr 2007
ISBN 10: 0850843065
ISBN 13: 9780850843064