by Deb Jacobs (Author)
Describes a method for accelerating process improvement that helps set the goals and directions of organizations. This book offers several real-world scenarios describing situations prevalent throughout IT organizations regardless of the primary business in which a company may be engaged.
Format: Hardcover
Pages: 392
Publisher: Auerbach Publications
Published: 16 Dec 2005
ISBN 10: 0849337968
ISBN 13: 9780849337963
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