by JamesF.Chang (Author)
Discusses business management practices and the technology that enables them. This book analyzes the history of process management practices and proposes that Business Process Management (BPM) practices are a synthesis of BPR (radical change) and TQM (continuous change) practices.
Format: Illustrated
Pages: 304
Edition: 1
Publisher: Auerbach Publications
Published: 09 Sep 2005
ISBN 10: 084932310X
ISBN 13: 9780849323102