Assessing Service Quality: Satisfying the Expectations of Library Customers

by Ellen Altman (Author), Peter Hernon (Author), Robert E. Dugan (Author)

New
Illustrated
2015
$90.21

$90.21

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20+ in stock

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Format: Illustrated
Pages: 232
Edition: 3
Publisher: ALA Editions
Published: 30 May 2015
ISBN 10: 0838913083
ISBN 13: 9780838913086

Assessing Service Quality: Satisfying the Expectations of Library Customers

New

$90.21

$90.21

More Information