Virtual Reference Training: The Complete Guide to Providing Anytime, Anywhere Answers

by Buff Hirko ; Mary Bucher Ross (Author)

New
Paperback
2004
$63.68

In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail. 14 core competencies designed to foster consistent service.

Synopsis

In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail. 14 core competencies designed to foster consistent service.

$63.68

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1 in stock

More Information

Format: Paperback
Pages: 160
Edition: illustrated edition
Publisher: ALA Editions,US
Published: 31 Mar 2004
ISBN 10: 0838908764
ISBN 13: 9780838908761

Virtual Reference Training: The Complete Guide to Providing Anytime, Anywhere Answers

New

$63.68

Synopsis

$63.68

More Information